Organisation Contact Details

Organisation/Group Name
Bath and North East Somerset SEND Partnership Service
Telephone

Address

Address 1
Lewis House
Address 2
Manvers Street
Town
Bath
County
Bath & North East Somerset
Postcode
BA1 1JG

Categories

Categories
Parenting & Family Support

More About The Organisation

Organisation Details

About Us

The SEND Partnership Service (SPS) provides free confidential and impartial information, advice and support about matters relating to special educational need or disability, including health and social care. This advice can be provided to children and young people from 0 -25 with Special Educational Needs or Disabilities (SEND) as well as their parents/carers. The child or young person does not need to have an Education ,Health and Care (EHC) plan for you to use the service. Our aim is to empower you by providing you with information, advice and support on national and local policies which will help inform your decisions.

We can provide practical support and guidance through a Volunteer Supporter who can assist parents at meetings and help them understand letters, reports and procedures connected with Special Educational Needs.
If you can offer some spare time to support parents of children with Special Educational Needs and would be interested in training to become a Volunteer Supporter, please contact the SEND Partnership Service.

Opening Times

Are you open during term time?
Are you open during school holidays?
Opening Times
MondayFrom 10:00To 15:00
TuesdayFrom 10:00To 15:00
WednesdayFrom 10:00To 15:00
ThursdayFrom 10:00To 15:00
FridayCLOSED
SaturdayCLOSED
SundayCLOSED

Your Service

How do people access your service?
They make an appointment
Comments

Parents, Carers and Young People can self-refer by contacting the helpline or by email

If referral then by whom? For example, Social Worker, School, Doctor, Self-referral?

Parents, Carers and Young People can self-refer by contacting the helpline or by email

Waiting Lists

Do you have a waiting list?
No
Comments

We aim to respond to your enquiry within 3 working days

Costs

Costs

No charge to service users.

Areas Serviced

If No - what areas you do welcome them from?

Residents of Bath and North East Somerset only

Do you welcome people using your service from Bath and North East Somerset?
If Yes, do you welcome people from all areas of Bath and North East Somerset using your service?
If No - what areas you do welcome them from?

Residents of Bath and North East Somerset only

Who can use your service

Age of Users
From 0 To 25
Who can use your service?

Children & Young People with SEND aged 0 - 25 and their Parent/Carers

Policies and written documents

Have Policy
Child protection policy Equality of opportunity procedure and monitoring arrangements Complaints procedure Disciplinary and Grievance procedure Quality Assurance/Management System Health and Safety Policy/Statement Data Protection/Confidentiality Statement
Have Written Document
Child protection policy Equality of opportunity procedure and monitoring arrangements Complaints procedure Disciplinary and Grievance procedure Quality Assurance/Management System Health and Safety Policy/Statement Data Protection/Confidentiality Statement

Accessibility

Is your organisation close to public transport?
Yes
Is there a car park nearby?
Yes
Is there accessible parking on site?
No
Is there a pedestrian route?
Yes
Are doors 900mm or more wide, with flat thresholds?
Yes
Do you have external ramps?
Yes
Do you have a lobby / porch area?
Yes
Can wheelchair users clear the outer door prior to opening the inner?
Yes
Are there interior automatic doors?
No
Are there wide unobstructed corridors (minimum 1200mm)?
Yes
Do you have a lift for wheelchair users?
Yes
Do you have internal ramps?
No
Do you have internal steps?
Yes
Do you have a visual / flashing fire alarm?
No
Do you have accessible toilets?
Yes
Do you have an accessible changing room with a changing bed and a hoist?
No
Do you have a quiet room or a quiet area?
N/A
Do you have an outdoors play area?
N/A
Is this safe and enclosed?
No
Are the outdoor areas well lit (for evening activities)?
N/A
Do you have a soft play area?
N/A
Do you have a sensory room or area?
N/A
Do you have an induction loop and / or radio mikes?
No

Policies and Training

Training

Child Protection (Safeguarding)
All
Behaviour Management
None
Administration of medicines
None
Inclusion/Equal Opportunities
All
Risk Assessment
None
Manual Handling
None
British Sign Language
None
Makaton
None
Enabling verbal and non verbal communication
All
Inclusive Play
None
Autism Awareness
At least 50%

Policies

Child Protection (Safeguarding)
Yes
Behaviour Management
N/A
Complaints
Yes
Intimate Care
N/A
Continence
N/A
Incident/Accident logs
Yes
Registration for sessions
N/A
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