Organisation Contact Details

Organisation/Group Name
Action on Addiction
Telephone

Address

Address 1
Head Office
Town
East Knoyle
County
Salisbury
Postcode
SP3 6BE

Categories

Categories
Parenting & Family Support Advice & Support - General Health and Well Being

More About The Organisation

Organisation Details

About Us

Action on Addiction is a registered charity, which was formed in May 2007 through the merger of three organisations: Action on Addiction, Clouds and the Chemical Dependency Centre. We have treatment centres throughout England. We have a specialist family service, innovative research programmes and an expert training centre. Action on Addiction, provides support groups for people who are (or have been) affected by the alcohol or other drug misuse of someone close to them.

These are self-help groups supported and facilitated by a specially trained professional. The group provides a safe space in which to understand and explore the effects of someone else's behaviour with alcohol or other substances.

Participants, who are individually assessed, may join the group or leave as they wish throughout the year but regular attendance is strongly encouraged to aid group strength and to maintain momentum. It is not necessary for a participant to have a relative/partner currently in treatment.

Opening Times

Are you open during term time?
Are you open during school holidays?
Opening Times
Monday9.00am - 5.00pm
Tuesday9.00am - 5.00pm
Wednesday9.00am - 5.00pm
Thursday9.00am - 5.00pm
Friday9.00am - 5.00pm
SaturdayCLOSED
SundayCLOSED

Your Service

How do people access your service?
They can drop in They need a referral They make an appointment
If referral then by whom? For example, Social Worker, School, Doctor, Self-referral?

Self referral.

Waiting Lists

Do you have a waiting list?
No

Costs

Costs

It is usually possible to get funding for a service where charges apply.

Areas Serviced

Do you welcome people using your service from the Bristol area?
If Yes, do you welcome people from all areas of Bristol using your service?
Do you welcome people using your service from Bath and North East Somerset?
If Yes, do you welcome people from all areas of Bath and North East Somerset using your service?
Do you welcome people using your service from the South Gloucestershire area?
If Yes, do you welcome people from all areas of South Gloucestershire using your service?

Who can use your service

Who can use your service?

Must not be using mood altering substances at time of attendance

Policies and written documents

Have Policy
Child protection policy Equality of opportunity procedure and monitoring arrangements Complaints procedure Disciplinary and Grievance procedure Quality Assurance/Management System Health and Safety Policy/Statement Data Protection/Confidentiality Statement
Have Written Document
Child protection policy Equality of opportunity procedure and monitoring arrangements Complaints procedure Disciplinary and Grievance procedure Quality Assurance/Management System Health and Safety Policy/Statement Data Protection/Confidentiality Statement

Accessibility

Is your organisation close to public transport?
No
Is there a car park nearby?
No
Is there accessible parking on site?
No
Is there a pedestrian route?
No
Is it smooth and with dropped kerbs?
No
Are doors 900mm or more wide, with flat thresholds?
No
Do you have external ramps?
No
Do you have a lobby / porch area?
No
Can wheelchair users clear the outer door prior to opening the inner?
No
Are there interior automatic doors?
No
Are there wide unobstructed corridors (minimum 1200mm)?
No
Do you have a lift for wheelchair users?
No
Do you have internal ramps?
No
Do you have internal steps?
No
Do you have a visual / flashing fire alarm?
No
Do you have accessible toilets?
No
Do you have an accessible changing room with a changing bed and a hoist?
No
Do you have a quiet room or a quiet area?
No
Do you have an outdoors play area?
No
Is this safe and enclosed?
No
Are the outdoor areas well lit (for evening activities)?
No
Do you have a soft play area?
No
Do you have a sensory room or area?
No
Do you have an induction loop and / or radio mikes?
No

Policies and Training

Training

Child Protection (Safeguarding)
None
Behaviour Management
None
Administration of medicines
None
Inclusion/Equal Opportunities
None
Risk Assessment
None
Manual Handling
None
British Sign Language
None
Makaton
None
Enabling verbal and non verbal communication
None
Inclusive Play
None
Autism Awareness
None

Policies

Child Protection (Safeguarding)
No
Behaviour Management
No
Complaints
No
Intimate Care
No
Continence
No
Incident/Accident logs
No
Registration for sessions
No
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