Organisation Contact Details

Organisation/Group Name
Bath Child Contact Centre
Telephone
Contact Person
Co-ordinator

Address

Address 1
PO Box 5227
Town
Frome
Postcode
BA11 9BX

Categories

Categories
Parenting & Family Support Keeping Safe Advice & Support - General Community & Living Health and Well Being

More About The Organisation

Organisation Details

About Us

A neutral meeting place run by volunteers, where children of separated relationships can enjoy the company of their absent parent or relative.

Type of Organisation
Charity

Opening Times

Are you open during term time?
Are you open during school holidays?
Opening Times
MondayCLOSED
TuesdayCLOSED
WednesdayFrom 09:00To 14:00Office Hours
ThursdayCLOSED
FridayFrom 09:00To 14:00Office Hours
SaturdayFrom 14:30 To 16:30Contact Centre opening hours
SundayCLOSED

Your Service

How do people access your service?
They need a referral
Comments

.

If referral then by whom? For example, Social Worker, School, Doctor, Self-referral?

Solicitor, Courts CAFCASS, Social Services. We also accept self-referrals - both parties must agree to make the referral and each must submit a completed referral form.

Waiting Lists

Do you have a waiting list?
No
Comments

Aim for families to start using centre within two weeks of receiving referral.

Costs

Costs

No but donations are welcome.

Areas Serviced

Do you welcome people using your service from the Bristol area?
If Yes, do you welcome people from all areas of Bristol using your service?
Do you welcome people using your service from Bath and North East Somerset?
If Yes, do you welcome people from all areas of Bath and North East Somerset using your service?
Do you welcome people using your service from the South Gloucestershire area?
If Yes, do you welcome people from all areas of South Gloucestershire using your service?

Who can use your service

Who can use your service?

Children and parents/other relatives from separated families who are having difficulty making contact arrangements.

Policies and written documents

Have Policy
Child protection policy Equality of opportunity procedure and monitoring arrangements Complaints procedure Health and Safety Policy/Statement Data Protection/Confidentiality Statement Have written document
Have Written Document
Child protection policy Equality of opportunity procedure and monitoring arrangements Complaints procedure Disciplinary and Grievance procedure Quality Assurance/Management System Health and Safety Policy/Statement Data Protection/Confidentiality Statement

Accessibility

Is your organisation close to public transport?
Yes
Is there a car park nearby?
Yes
Is there accessible parking on site?
No
Is there a pedestrian route?
No
Is it smooth and with dropped kerbs?
No
Are doors 900mm or more wide, with flat thresholds?
No
Do you have external ramps?
No
Do you have a lobby / porch area?
Yes
Can wheelchair users clear the outer door prior to opening the inner?
No
Are there interior automatic doors?
No
Are there wide unobstructed corridors (minimum 1200mm)?
No
Do you have a lift for wheelchair users?
No
Do you have internal ramps?
No
Do you have internal steps?
Yes
Do you have a visual / flashing fire alarm?
No
Do you have accessible toilets?
No
Do you have an accessible changing room with a changing bed and a hoist?
No
Do you have a quiet room or a quiet area?
Yes
Do you have an outdoors play area?
No
Is this safe and enclosed?
No
Are the outdoor areas well lit (for evening activities)?
N/A
Do you have a soft play area?
Yes
Do you have a sensory room or area?
No
Do you have an induction loop and / or radio mikes?
No

Policies and Training

Training

Child Protection (Safeguarding)
All
Behaviour Management
All
Administration of medicines
None
Inclusion/Equal Opportunities
At least 50%
Risk Assessment
At least 50%
Manual Handling
None
British Sign Language
None
Makaton
None
Enabling verbal and non verbal communication
None
Inclusive Play
None
Autism Awareness
None

Policies

Child Protection (Safeguarding)
Yes
Behaviour Management
N/A
Complaints
Yes
Intimate Care
No
Continence
No
Incident/Accident logs
Yes
Registration for sessions
Yes
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