Organisation Contact Details

Organisation/Group Name
National Deaf Childrens Society
Telephone
0808 8008880
Website
http://www.ndcs.org.uk
Contact Person
Information Team

Categories

Categories
Parenting & Family Support Advice & Support - General Community & Living Culture, Sports & Leisure Health and Well Being Learning, Skills & Work Money Matters

More About The Organisation

Organisation Details

About Us

National Deaf Children's Society (NDCS) is the national charity dedicated to creating a world without barriers for deaf children and young people. NDCS is an organisation of families, parents and carers, providing emotional and practical support through our Freephone Helpline, network of trained support workers, our wide range of other support services including audiologist and technology team, and publications and website. Free membership for parents and carers, and professionals who support deaf children. NDCS can also help with welfare rights, benefit claims and making education choices. Events and activities are free to members. Youth website www.ndcsbuzz.org.uk.

Opening Times

Are you open during term time?
Are you open during school holidays?
Opening Times
Monday9.30am-9.30pm
Tuesday9.30am-9.30pm
Wednesday9.30am-9.30pm
Thursday9.30am-9.30pm
Friday9.30am-5pm
SaturdayCLOSED
SundayCLOSED

Your Service

Comments

Freephone Helpline: 0808 800 8880 (voice and text)
Email: helpline@ndcs.org.uk
Live chat: www.ndcs.org.uk/livechat

If referral then by whom? For example, Social Worker, School, Doctor, Self-referral?

Self-referral to support services via the Freephone Helpline

Waiting Lists

Do you have a waiting list?
No

Costs

Costs

Free to parents and carers of deaf children and professionals working with them.

Areas Serviced

Do you welcome people using your service from the Bristol area?
If Yes, do you welcome people from all areas of Bristol using your service?
Do you welcome people using your service from Bath and North East Somerset?
If Yes, do you welcome people from all areas of Bath and North East Somerset using your service?
Do you welcome people using your service from the South Gloucestershire area?
If Yes, do you welcome people from all areas of South Gloucestershire using your service?

Who can use your service

Age of Users
From 0 To 25

Policies and written documents

Have Policy
Child protection policy Equality of opportunity procedure and monitoring arrangements Complaints procedure Disciplinary and Grievance procedure Health and Safety Policy/Statement Data Protection/Confidentiality Statement

Accessibility

Is your organisation close to public transport?
No
Is there a car park nearby?
No
Is there accessible parking on site?
No
Is there a pedestrian route?
No
Is it smooth and with dropped kerbs?
No
Are doors 900mm or more wide, with flat thresholds?
No
Do you have external ramps?
No
Do you have a lobby / porch area?
No
Can wheelchair users clear the outer door prior to opening the inner?
No
Are there interior automatic doors?
No
Are there wide unobstructed corridors (minimum 1200mm)?
No
Do you have a lift for wheelchair users?
No
Do you have internal ramps?
No
Do you have internal steps?
No
Do you have a visual / flashing fire alarm?
No
Do you have accessible toilets?
No
Do you have an accessible changing room with a changing bed and a hoist?
No
Do you have a quiet room or a quiet area?
No
Do you have an outdoors play area?
No
Is this safe and enclosed?
No
Are the outdoor areas well lit (for evening activities)?
No
Do you have a soft play area?
No
Do you have a sensory room or area?
No
Do you have an induction loop and / or radio mikes?
No
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