Organisation Contact Details

Organisation/Group Name
Keynsham and District Dial-a-Ride
Telephone

Address

Address 1
Lewis House
Address 2
Manvers Street
Town
Bath
County
Bath & North East Somerset
Postcode
BA1 1JG

Categories

Categories
Community & Living Health and Well Being

More About The Organisation

Organisation Details

About Us

Dial-a-Ride is a door to door fully accessible minibus service for those who cannot use conventional public transport.

People can use this service to:
•Go shopping.
•Attend appointments.
•Visit friends.
•Play an active part in community life.

Where can I go?

You can go anywhere within the Keynsham and District area; this covers Keynsham, Saltford, Whitchurch Village, Pensford, Publow, Compton Dando, Chewton Keynsham, Marksbury, Farmborough, Timsbury, Burnett, Newton St Loe and Corston. The service will also take you to doctor's appointments or clinics.

In addition to the "on-demand" service there are trips to Bath at least once a week, a special outing once a week and a regular four weekly rota of trips to local garden centres and supermarkets to provide a bit of shopping variety. Please call 01225 395321 for more information on this.

We can take you to Keynsham railway station where Bath bound services are fully accessible. If travelling Bristol-bound and you can't manage the steps, First Great Western have an arrangement where you can travel to Bath and loop back to Bristol.

Opening Times

Are you open during term time?
Are you open during school holidays?
Opening Times
MondayIn Keynsham, Dial-a-Ride operates between 9:00am and 4:00pm. To book a journey, call between 9:30am and 11:00am the day before you wish to travel.
TuesdayIn Keynsham, Dial-a-Ride operates between 9:00am and 4:00pm. To book a journey, call between 9:30am and 11:00am the day before you wish to travel.
WednesdayIn Keynsham, Dial-a-Ride operates between 9:00am and 4:00pm. To book a journey, call between 9:30am and 11:00am the day before you wish to travel.
ThursdayIn Keynsham, Dial-a-Ride operates between 9:00am and 4:00pm. To book a journey, call between 9:30am and 11:00am the day before you wish to travel.
FridayIn Keynsham, Dial-a-Ride operates between 9:00am and 4:00pm. To book a journey, call between 9:30am and 11:00am the day before you wish to travel.
SaturdayCLOSED
SundayCLOSED

Your Service

Comments

By completing an application form and then booking journeys by phone

Waiting Lists

Do you have a waiting list?
No

Costs

Are there any costs to the user for your service?

Areas Serviced

Do you welcome people using your service from Bath and North East Somerset?

Who can use your service

Who can use your service?

We operate in Keynsham, Saltford and the surrounding villages.

Policies and written documents

Have Policy
Equality of opportunity procedure and monitoring arrangements Complaints procedure Disciplinary and Grievance procedure Health and Safety Policy/Statement
Have Written Document
Equality of opportunity procedure and monitoring arrangements Complaints procedure Disciplinary and Grievance procedure Health and Safety Policy/Statement

Accessibility

Is your organisation close to public transport?
No
Is there a car park nearby?
No
Is there accessible parking on site?
No
Is there a pedestrian route?
No
Is it smooth and with dropped kerbs?
No
Are doors 900mm or more wide, with flat thresholds?
No
Do you have external ramps?
No
Do you have a lobby / porch area?
No
Can wheelchair users clear the outer door prior to opening the inner?
No
Are there interior automatic doors?
No
Are there wide unobstructed corridors (minimum 1200mm)?
No
Do you have a lift for wheelchair users?
No
Do you have internal ramps?
No
Do you have internal steps?
No
Do you have a visual / flashing fire alarm?
No
Do you have accessible toilets?
No
Do you have an accessible changing room with a changing bed and a hoist?
No
Do you have a quiet room or a quiet area?
No
Do you have an outdoors play area?
No
Is this safe and enclosed?
No
Are the outdoor areas well lit (for evening activities)?
No
Do you have a soft play area?
No
Do you have a sensory room or area?
No
Do you have an induction loop and / or radio mikes?
No

Policies and Training

Training

Child Protection (Safeguarding)
None
Behaviour Management
None
Administration of medicines
None
Inclusion/Equal Opportunities
None
Risk Assessment
None
Manual Handling
None
British Sign Language
None
Makaton
None
Enabling verbal and non verbal communication
None
Inclusive Play
None
Autism Awareness
None

Policies

Child Protection (Safeguarding)
No
Behaviour Management
No
Complaints
No
Intimate Care
No
Continence
No
Incident/Accident logs
No
Registration for sessions
No
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