Organisation Contact Details

Organisation/Group Name
Shout Out! Children's Rights & Advocacy Service - Off The Record
Telephone

Address

Address 1
Off the Record, Open House Centre
Address 2
Manvers Street
Town
Bath
County
Bath & North East Somerset
Postcode
BA1 1JW

Venue

Venue Contact Details

Venue Email Address

Categories

Categories
Advice & Support - General Community & Living

More About The Organisation

Organisation Details

About Us

Shout Out! is an Advocacy Service for children and young people aged 0 – 18 years old, who work, live or study in Bath and North East Somerset. Advocacy can support you if you are:
A child or young person in, or moving on from care
A child or young person subject to a child protection conference
A young person (aged 16 and 17) without a permanent home
A disabled child or young person and you have not had your 19th birthday
A child or young person who wants to make a complaint about social services provision
A young people wanting to move on from care
Advocates are workers who support young people when there is something that they want support in changing about their lives. An Advocate will listen to your thoughts, wishes and feelings and help you to share your ideas with other people.
Shout Out! also offers support in writing letters, filling out forms or making phone calls. Sometimes you may feel embarrassed to say the things you need to say; in that case an Advocate can say them for you, or support you to say them for yourself.
We don’t work for schools, foster carers, parents or social services – we work for you! We also won’t tell anyone what you have talked about unless you ask us to. If you fall into one of the above groups, why not contact us and help us to help you get listened to!

Type of Organisation
Charilty

Opening Times

Are you open during term time?
Are you open during school holidays?
Opening Times
MondayFrom 09:00To 17:00
TuesdayFrom 09:00To 17:00
WednesdayFrom 09:00To 17:00
ThursdayFrom 09:00To 17:00
FridayFrom 09:00To 17:00
SaturdayCLOSED
SundayCLOSED

Your Service

How do people access your service?
They can drop in They need a referral They make an appointment
If referral then by whom? For example, Social Worker, School, Doctor, Self-referral?

We accept self-referrals. Referral by third parties include social carer, guardian, carer or parent, teacher.

Waiting Lists

Do you have a waiting list?
No

Areas Serviced

Do you welcome people using your service from Bath and North East Somerset?
If Yes, do you welcome people from all areas of Bath and North East Somerset using your service?

Who can use your service

Age of Users
From 4 To 24
Who can use your service?

Need to be accessing or have accessed social services provided by BANES, be living with a disability; living working, studying or working in BANES.

Policies and written documents

Have Policy
Child protection policy Equality of opportunity procedure and monitoring arrangements Complaints procedure Disciplinary and Grievance procedure Quality Assurance/Management System Health and Safety Policy/Statement Data Protection/Confidentiality Statement

Accessibility

Is your organisation close to public transport?
No
Is there a car park nearby?
No
Is there accessible parking on site?
No
Is there a pedestrian route?
No
Is it smooth and with dropped kerbs?
No
Are doors 900mm or more wide, with flat thresholds?
No
Do you have external ramps?
No
Do you have a lobby / porch area?
No
Can wheelchair users clear the outer door prior to opening the inner?
No
Are there interior automatic doors?
No
Are there wide unobstructed corridors (minimum 1200mm)?
No
Do you have a lift for wheelchair users?
No
Do you have internal ramps?
No
Do you have internal steps?
No
Do you have a visual / flashing fire alarm?
No
Do you have accessible toilets?
No
Do you have an accessible changing room with a changing bed and a hoist?
No
Do you have a quiet room or a quiet area?
No
Do you have an outdoors play area?
No
Is this safe and enclosed?
No
Are the outdoor areas well lit (for evening activities)?
No
Do you have a soft play area?
No
Do you have a sensory room or area?
No
Do you have an induction loop and / or radio mikes?
No

Policies and Training

Training

Child Protection (Safeguarding)
None
Behaviour Management
None
Administration of medicines
None
Inclusion/Equal Opportunities
None
Risk Assessment
None
Manual Handling
None
British Sign Language
None
Makaton
None
Enabling verbal and non verbal communication
None
Inclusive Play
None
Autism Awareness
None

Policies

Child Protection (Safeguarding)
No
Behaviour Management
No
Complaints
No
Intimate Care
No
Continence
No
Incident/Accident logs
No
Registration for sessions
No
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