Organisation Contact Details
More About The Organisation
Concerned about a child?
If you have a concern about a child or young person, please call the Children and Families Duty and Assessment Team on 01225 396312 or 01225 396313
If outside of office hours please call the Emergency Duty Team on 01454 615165
If a child or young person is in immediate danger then please dial 999 and ask for police assistance.
I am concerned about a child, what should I do?
We have two entry points to Children’s Social Care Services in this authority.
1. Children and Families Duty and Assessment Team
The Duty and Assessment Team provide the first point of contact if you need to talk to someone about a child or young person, or request a service from Children's Social Care. Our team help any children aged 0-18 years old and their families in need or who are at risk of harm. Our aim is to promote the safety of children, and to put families in touch with services that can meet their needs and make a positive difference in their lives. We offer advice to anybody who may have concerns for their own children, or anybody else’s children that they believe are having difficulties, or are at risk of harm.
Type of Organisation
Are you open during term time?
Are you open during school holidays?
How do people access your service?
•Dropping into Council Connect at Keynsham One Stop Shop, Market Walk, Keynsham, BS31 1FS and ask for the Duty Children’s Social Worker
•Calling the duty telephone numbers: 01225 396312 or 01225 396313
•Completing a request for service form.
◦Please email the form to: ChildCare_Duty@bathnes.gov.uk. If you have a Government secure email account using GCSX or CJSM please use:Childcare.duty@bathnes.GCSX.gov.uk
◦Send by Fax: 01225 395416 (this is received by the duty team via email)
◦Send by post: Children and Families Duty and Assessment Team, People and Communities Department, Bath & North East Somerset Council, Lewis House, Manvers Street, Bath, BA1 1JG
If referral then by whom? For example, Social Worker, School, Doctor, Self-referral?
Referred by professionals, public or self