Parenting & Family SupportKeeping SafeHealth and Well Being
More About The Organisation
Victim Support is the national charity which helps people affected by crime. We provide free and confidential support to help you deal with your experience, whether or not you report the crime. If you are a victim of crime, our local Victim Support branches can give you and your family and friends information and support. And if you are going to court, our Witness Service can help before, during and after the trial. Or you can phone our national helpline, the Victim Supportline.
Are you open during term time?
Are you open during school holidays?
9.00am-7.00pm, , 9.00am-5.00pm Bank Holidays
How do people access your service?
They need a referralThey make an appointment
Telephone for first contact.
If referral then by whom? For example, Social Worker, School, Doctor, Self-referral?
self referral, an agency or Police
Do you have a waiting list?
Do you welcome people using your service from the Bristol area?
If Yes, do you welcome people from all areas of Bristol using your service?
Do you welcome people using your service from Bath and North East Somerset?
If Yes, do you welcome people from all areas of Bath and North East Somerset using your service?
Do you welcome people using your service from the South Gloucestershire area?
If Yes, do you welcome people from all areas of South Gloucestershire using your service?
Policies and written documents
Child protection policyEquality of opportunity procedure and monitoring arrangementsComplaints procedureDisciplinary and Grievance procedureQuality Assurance/Management SystemHealth and Safety Policy/StatementData Protection/Confidentiality Statement
Is your organisation close to public transport?
Is there a car park nearby?
Is there accessible parking on site?
Is there a pedestrian route?
Is it smooth and with dropped kerbs?
Are doors 900mm or more wide, with flat thresholds?
Do you have external ramps?
Do you have a lobby / porch area?
Can wheelchair users clear the outer door prior to opening the inner?
Are there interior automatic doors?
Are there wide unobstructed corridors (minimum 1200mm)?
Do you have a lift for wheelchair users?
Do you have internal ramps?
Do you have internal steps?
Do you have a visual / flashing fire alarm?
Do you have accessible toilets?
Do you have an accessible changing room with a changing bed and a hoist?
Do you have a quiet room or a quiet area?
Do you have an outdoors play area?
Is this safe and enclosed?
Are the outdoor areas well lit (for evening activities)?
Do you have a soft play area?
Do you have a sensory room or area?
Do you have an induction loop and / or radio mikes?