Organisation Contact Details

Organisation/Group Name
Family Support Plus
Telephone

Address

Address 1
Bath Children and Family Centre
Address 2
12 Charlotte Street
Town
Bath
County
Bath & North East Somerset
Postcode
BA1 2NE

Categories

Categories
Parenting & Family Support Advice & Support - General

More About The Organisation

Organisation Details

About Us

The Family Support Plus Team was launched at the end of June 2020 as part of the redesign of B&NES Safeguarding Outcomes Service. We aim to prevent difficult situations from getting worse by working together with you and your family, building on your existing skills and family strengths. We provide advice and support on many issues, particularly:

· Positive parenting and family relationships

· understanding the negative effect abusive behaviours have on you and your children

· understanding and managing the effect of parental mental health difficulties on your children and family

- support if you have had children removed from your care to make positive changes and acknowledge the loss and grief you have experienced

To talk to someone about Family Support, contact us on 01225 396999

Opening Times

Are you open during term time?
Are you open during school holidays?
Opening Times
Monday8.30am - 5.00pm
Tuesday8.30am - 5.00pm
Wednesday8.30am - 5.00pm
Thursday8.30am - 5.00pm
Friday8.30am - 4.30pm
SaturdayCLOSED
SundayCLOSED

Your Service

How do people access your service?
They need a referral
If referral then by whom? For example, Social Worker, School, Doctor, Self-referral?

Social Workers
Children Centre Outreach Workers
Self-referral

Waiting Lists

Do you have a waiting list?
Irrelevant

Areas Serviced

Do you welcome people using your service from Bath and North East Somerset?
If Yes, do you welcome people from all areas of Bath and North East Somerset using your service?

Policies and written documents

Have Policy
Child protection policy Equality of opportunity procedure and monitoring arrangements Complaints procedure Disciplinary and Grievance procedure Quality Assurance/Management System Health and Safety Policy/Statement Data Protection/Confidentiality Statement
Have Written Document
Child protection policy Equality of opportunity procedure and monitoring arrangements Complaints procedure Disciplinary and Grievance procedure Quality Assurance/Management System Health and Safety Policy/Statement Data Protection/Confidentiality Statement

Accessibility

Is your organisation close to public transport?
N/A
Is there a car park nearby?
N/A
Is there accessible parking on site?
N/A
Is there a pedestrian route?
N/A
Is it smooth and with dropped kerbs?
No
Are doors 900mm or more wide, with flat thresholds?
N/A
Do you have external ramps?
N/A
Do you have a lobby / porch area?
N/A
Can wheelchair users clear the outer door prior to opening the inner?
No
Are there interior automatic doors?
N/A
Are there wide unobstructed corridors (minimum 1200mm)?
N/A
Do you have a lift for wheelchair users?
N/A
Do you have internal ramps?
N/A
Do you have internal steps?
N/A
Do you have a visual / flashing fire alarm?
N/A
Do you have accessible toilets?
N/A
Do you have an accessible changing room with a changing bed and a hoist?
N/A
Do you have a quiet room or a quiet area?
N/A
Do you have an outdoors play area?
N/A
Is this safe and enclosed?
No
Are the outdoor areas well lit (for evening activities)?
N/A
Do you have a soft play area?
N/A
Do you have a sensory room or area?
N/A
Do you have an induction loop and / or radio mikes?
N/A
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