Organisation Contact Details

Organisation/Group Name
Carers Centre Bath and North East Somerset
Telephone
Contact Person
Carers Support Team

Address

Address 1
The Woodlands
Address 2
Lower Bristol Road
Town
Bath
County
Bath & North East Somerset
Postcode
BA2 9ES

Categories

Categories
Parenting & Family Support Advice & Support - General Community & Living Health and Well Being Learning, Skills & Work

More About The Organisation

Organisation Details

About Us

One in eight adults in Britain is a carer. Many juggle work and other commitments along with their caring role, and most do not realise the range of services available to help them.
A carer can be anyone, of any age, who provides unpaid help to family or friends who would not be able to manage without their support.
This could be caring for a relative, parent, child, partner or friend who is frail, has a physical or mental illness, disability or problem with drugs or alcohol. Becoming a carer can happen to anyone, from any background or culture, at any time.

•Making positive choices – living life the way you want to
•Work – finding it, keeping it, changing it!
•Volunteering – giving something to a cause you care about
•Education – school, college or university
•Health & Wellbeing – staying healthy physically and emotionally

One of the most common issues faced by carers today is loneliness and isolation, which is why the Carers’ Centre are launching a new telephone befriending programme for the Bath and North East Somerset area. Caring can be incredibly emotionally draining and coupled with a lack of support networks carers can often find themselves close to breaking point. “Befriending has been shown to be a very helpful, very simple solution to on-going isolation and loneliness,” “Our aim is to build more relationships with isolated carers and maximize the number of people we reach out to.” If you’re a carer and think you would like to talk to one of the befrienders, or if you would like to volunteer, give the Carers’ Centre a call on 0800 0388 885.

If you have questions about caring, free information and advice is available on our support line open 8.15am-12noon weekdays: 0800 0388 885

Type of Organisation
Charity

Opening Times

Are you open during term time?
Are you open during school holidays?
Opening Times
MondayFrom 9To 5
TuesdayFrom 9To 5
WednesdayFrom 9To 5
ThursdayFrom 9To 5
FridayFrom 9To 5
SaturdayCLOSED
SundayCLOSED

Your Service

How do people access your service?
They need a referral
Comments

referral through our website: www.banescarerscentre.org.uk

If referral then by whom? For example, Social Worker, School, Doctor, Self-referral?

Carers can refer themselves to the Carers' Centre, or be referred by any health or social care professional.

Waiting Lists

Do you have a waiting list?
No
Comments

Carers may have to wait for an appointment to see a Carers' Officer for an assessment.

Costs

Costs

All services are free for carers.

Areas Serviced

If No - what areas you do welcome them from?

Bath & North East Somerset

Do you welcome people using your service from Bath and North East Somerset?
If Yes, do you welcome people from all areas of Bath and North East Somerset using your service?

Who can use your service

Who can use your service?

Anyone who is a carer. Young Carers (5 - 18) can access information here: https://www.banescarerscentre.org.uk/youngcarers/

Young Carers Service 5 years onwards
Adult Carers Service 18 years onwards

Are there restrictions on who can use this service?

Primarily for unpaid family carers

Policies and written documents

Have Policy
Child protection policy Equality of opportunity procedure and monitoring arrangements Complaints procedure Disciplinary and Grievance procedure Quality Assurance/Management System Health and Safety Policy/Statement Data Protection/Confidentiality Statement
Have Written Document
Child protection policy Equality of opportunity procedure and monitoring arrangements Complaints procedure Disciplinary and Grievance procedure Quality Assurance/Management System Health and Safety Policy/Statement Data Protection/Confidentiality Statement

Accessibility

Is your organisation close to public transport?
Yes
Is there a car park nearby?
Yes
Is there accessible parking on site?
Yes
Is there a pedestrian route?
Yes
Is it smooth and with dropped kerbs?
Yes
Are doors 900mm or more wide, with flat thresholds?
Yes
Do you have external ramps?
Yes
Do you have a lobby / porch area?
Yes
Can wheelchair users clear the outer door prior to opening the inner?
Yes
Are there interior automatic doors?
No
Are there wide unobstructed corridors (minimum 1200mm)?
Yes
Do you have a lift for wheelchair users?
No
Do you have internal ramps?
No
Do you have internal steps?
No
Do you have a visual / flashing fire alarm?
No
Do you have accessible toilets?
Yes
Do you have an accessible changing room with a changing bed and a hoist?
No
Do you have a quiet room or a quiet area?
No
Do you have an outdoors play area?
No
Is this safe and enclosed?
Yes
Are the outdoor areas well lit (for evening activities)?
N/A
Do you have a soft play area?
No
Do you have a sensory room or area?
No
Do you have an induction loop and / or radio mikes?
No
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