Organisation Contact Details

Organisation/Group Name
Healthwatch Bath & North East Somerset
Telephone

Address

Address 1
The Vassall Centre
Address 2
Gill Ave
Town
Fishponds
County
Bristol
Postcode
BS16 2QQ

Categories

Categories
Health and Well Being

More About The Organisation

Organisation Details

About Us

Healthwatch is the official framework through which local people can have their say about health and social care services.

The work of Healthwatch breaks down into the following main strands:
•Healthwatch actively consults with, and listens to what local people think about local health and social care services;
•Healthwatch supports volunteers to conduct ‘Enter and View’s of health facilities;
•Healthwatch creates clear and timely information about what is working well and what needs to change, to enable stakeholders to make necessary changes.

Healthwatch Bath and North East Somerset (B&NES) has a statutory place on the health and wellbeing board, sharing evidence and feedback on what people think about their health and social care services to ensure that these services meet the needs of and are shaped by local communities.

Healthwatch works on behalf of the whole of the community – children, young people and adults and needs people to tell it what’s going on in the health and social care services in their area. Healthwatch can tell services about patient experiences of care and hold them to account; it can also enter and view services such as care homes and hospitals, observe what is happening and report back to commissioners.

People can feel excluded from services and we know that access to services and treatment is not always equal to all, so Healthwatch also has a signposting function to navigate the health and social care system. Healthwatch B&NES is independent, transparent and accountable and powerful, with the strength of the law and the national influence of Healthwatch England behind it.

Areas Serviced

Do you welcome people using your service from Bath and North East Somerset?
If Yes, do you welcome people from all areas of Bath and North East Somerset using your service?

Accessibility

Is your organisation close to public transport?
No
Is there a car park nearby?
No
Is there accessible parking on site?
No
Is there a pedestrian route?
No
Is it smooth and with dropped kerbs?
No
Are doors 900mm or more wide, with flat thresholds?
No
Do you have external ramps?
No
Do you have a lobby / porch area?
No
Can wheelchair users clear the outer door prior to opening the inner?
No
Are there interior automatic doors?
No
Are there wide unobstructed corridors (minimum 1200mm)?
No
Do you have a lift for wheelchair users?
No
Do you have internal ramps?
No
Do you have internal steps?
No
Do you have a visual / flashing fire alarm?
No
Do you have accessible toilets?
No
Do you have an accessible changing room with a changing bed and a hoist?
No
Do you have a quiet room or a quiet area?
No
Do you have an outdoors play area?
No
Is this safe and enclosed?
No
Are the outdoor areas well lit (for evening activities)?
No
Do you have a soft play area?
No
Do you have a sensory room or area?
No
Do you have an induction loop and / or radio mikes?
No
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