Organisation Contact Details

Organisation/Group Name
Prisoners' Families Helpline
Telephone

Categories

Categories
Advice & Support - General

More About The Organisation

Organisation Details

About Us

The National Prisoners’ Families Helpline can support you if a family member is in contact with the criminal justice system. We provide advice and information on all aspects from what happens on arrest, visiting a prison to preparing for release. We support families in England and Wales and you can find information about organisations who can support you in Scotland and Northern Ireland on our website.

Type of Organisation
Charity

Opening Times

Are you open during term time?
Are you open during school holidays?
Opening Times
MondayFrom 09:00To 20:00
TuesdayFrom 09:00To 20:00
WednesdayFrom 09:00To 20:00
ThursdayFrom 09:00To 20:00
FridayFrom 09:00To 20:00
SaturdayFrom 10:00To 15:00
SundayFrom 10:00To 15:00

Waiting Lists

Do you have a waiting list?
Irrelevant

Areas Serviced

Do you welcome people using your service from the Bristol area?
If Yes, do you welcome people from all areas of Bristol using your service?
Do you welcome people using your service from Bath and North East Somerset?
If Yes, do you welcome people from all areas of Bath and North East Somerset using your service?
Do you welcome people using your service from the South Gloucestershire area?
If Yes, do you welcome people from all areas of South Gloucestershire using your service?

Policies and written documents

Have Policy
Equality of opportunity procedure and monitoring arrangements Complaints procedure Disciplinary and Grievance procedure Quality Assurance/Management System Data Protection/Confidentiality Statement

Accessibility

Is your organisation close to public transport?
Yes
Is there a car park nearby?
No
Is there accessible parking on site?
No
Is there a pedestrian route?
Yes
Is it smooth and with dropped kerbs?
Yes
Are doors 900mm or more wide, with flat thresholds?
Yes
Do you have external ramps?
No
Do you have a lobby / porch area?
No
Can wheelchair users clear the outer door prior to opening the inner?
No
Are there interior automatic doors?
No
Are there wide unobstructed corridors (minimum 1200mm)?
No
Do you have a lift for wheelchair users?
Yes
Do you have internal ramps?
No
Do you have internal steps?
No
Do you have a visual / flashing fire alarm?
No
Do you have accessible toilets?
Yes
Do you have an accessible changing room with a changing bed and a hoist?
No
Do you have a quiet room or a quiet area?
No
Do you have an outdoors play area?
No
Is this safe and enclosed?
No
Are the outdoor areas well lit (for evening activities)?
No
Do you have a soft play area?
No
Do you have a sensory room or area?
No
Do you have an induction loop and / or radio mikes?
No
Back to search results
Thumb offenders

Favourites

Favourites are stored until you quit your browser.

Printable Version