This page has lots of information to help you during the coronavirus pandemic. Click on each item to go to the relevant information. 


Have a look at our Facebook page for other information and ideas: 

Support for older young people

Please click here for information relating to supporting older young people through the pandemic. 


Support for adults

The Compassionate Community hub provides support to people who are in need during the COVID-19 crisis. They can help with a range issues including food, mental health, wellbeing and welfare across Bath and North East Somerset. Please call direct 0300 247 0050. The Hub is led by Virgin Care and the Council with support of the 3SG, B&NES 3rd Sector Group.


For details of groups and services in B&NES, who have adapted to continue their work in the community, along with new groups and projects which have started in direct response to the current situation, please see the Virtual Hope Guide.


Dementia and Covid-19

Information for people affected by dementia can be found here: click here


Meals Service

For details of local food suppliers, please see the 3SG website:



Mental wellbeing and bereavement support for adults, parents/carers and children and young people:

Have a look at our dedicated page on looking after your mental wellbeing and bereavement support during COVID-19:​  

BBC Bitesize Parent's Toolkit - supporting parents and carers during this pandemic


Safeguarding information

If you are concerned about the safety of a child/ren or adult in B&NES, you will find details about who you can discuss your concerns with on the Safeguarding website


See, Hear, Respond is a partnership to help children, young people and families cope with the COVID19 crisis. To seek help, click here or call their free helpline on 0800 157 7015. 



Returning to school safely. 



Children's learning and activities: 

For general information about how to support your children through this pandemic, please click here.



Resources for children with Special Educational Needs and/or Disabilities

The following resources have been shared by the Autism Support Service at Fosse Way School. The full list of the below resources can be found in one document here. 



General Wellbeing - downloadable apps

For details of the NHS approved apps, visit their website here. 


Other information

​Each school will operate their individual policies and procedures in line with Government guidance, and your child's school/college will be in touch directly. If you have any specific queries or concerns you should contact your school as soon as possible to discuss these. Below are some online resources to help support your child through their next transition. 


Here are some Factsheets to help you keep well

Factsheet 1: Being Safe

Factsheet 2: Keeping Connected

Factsheet 3: Understanding Resilience

Factsheet 4: A Nurturing Environment 

Factsheet 5: Understanding Emotions and Healthy Relationships

Understanding the Coronavirus vaccines - easy read


Additional support, activities and service details. 

  • Bath and North East Somerset Council also has lots of information on their website for residents, have a look here
  • The following document highlights a range of difference activities, support, services and learning opportunities whilst we are home bound. The information is sub-sectioned at the bottom of the document. You can access the document by clicking here.